About Us

Golden Recoveries manages this website, providing vehicle, van, motorcycle, and transportation services across extensive designated regions.

If you have any questions about this policy, contact us at:
Email: towgoldenrecoveries@gmail.com
Phone: +447518244333

Information We Collect
We may collect the following information:

Name

Phone number

Email address

Vehicle details (registration, make, model, condition)

Pickup and drop-off locations

Information submitted through forms, calls, WhatsApp, or email.

Website usage data (IP address, browser type, pages visited).

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Utilization of Your Information
We leverage your data to:

We respond to inquiries and phone calls.

We provide quotes and recovery services.

We communicate with you regarding your booking.

We enhance our website and services.

We fulfill legal and regulatory requirements.

We do not sell your data.

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Legal Basis for Data Processing

Our data processing activities are conducted based on one or more of the following legal grounds:

To fulfill a service requested by you.

To pursue legitimate business interests.

To comply with legal obligations.

With your explicit consent (where applicable).

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Data Storage and Protection Protocols

Your data is maintained in a secure environment, with access restricted to authorized personnel only. We implement robust technical and organizational safeguards to mitigate the risks of unauthorized access, data loss, or misuse.

Information Sharing Practices

We may disclose your data only when essential, for instance:

To drivers or partners engaged in fulfilling your service request.

To service providers (e.g., hosting, analytics, communication platforms).

When mandated by legal obligations.

All third parties are contractually obligated to uphold the confidentiality and security of your data.

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Cookies

Our website may utilize cookies to enhance performance and user experience. You retain the ability to manage or disable cookies within your browser settings.

Your Rights (UK GDPR)

You are afforded the following rights:

To access the personal data we maintain concerning you.

To request the correction or deletion of your data.

To object to or restrict the processing of your data.

To withdraw your consent at any time.

To lodge a complaint with the Information Commissioner’s Office (ICO).

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Data Retention

We retain your data only for the duration necessary to fulfill our service commitments and comply with all applicable legal obligations.

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Revisions to This Policy.

This Privacy Policy may be updated periodically, with all modifications being posted on this page